{"id":527,"date":"2022-04-09T00:00:34","date_gmt":"2022-04-09T00:00:34","guid":{"rendered":"https:\/\/www.contactacceleration.com\/?p=527"},"modified":"2022-06-09T23:09:25","modified_gmt":"2022-06-09T23:09:25","slug":"nextiva","status":"publish","type":"post","link":"https:\/\/www.contactacceleration.com\/nextiva\/","title":{"rendered":"Nextiva"},"content":{"rendered":"\n
Nextiva is designed as a cloud-based system for business communications. It also integrates customer service features, while also delivering team collaboration solutions as well. Some of the main things they cover are specialized reporting, analytics, sales, and customer tools, not to mention the novel VoIP business phone system that they deliver. The company\u2019s focus is to help your business with any communication requirements while adapting and adjusting everything according to your own needs.<\/p>\n\n\n\n
Additional reading:<\/strong><\/p>\n\n\n\n \u00bb Our complete review on Nextiva Plans & Pricing in 2022<\/p>\n\n\n\n \u00bb Top 10 Nextiva Alternatives<\/p>\n\n\n\n The main product delivered by Nextiva is their business phone service. This is a very complex service that has VoIP support, and also the ability to send and receive messages from the app or desktop. They also feature call routing, screening, call forwarding, and many others. They also provide free number porting, which means you can keep your current phone number while also adding toll-free or local numbers. You can also access voicemail to text or email, call recording and unlimited calls to Canada and the US as well.<\/p>\n\n\n\n Another great thing about Nextiva is the fact that you can have agents receive and handle calls from any device. They can even switch to another device in the middle of the call as needed, something that becomes incredibly helpful and convenient. You can also set custom priority alerts, which helps save time as you prepare for the call. It\u2019s even possible to customize the extension numbers, block or reject various phone numbers, as well as use the integrated push-to-talk system.<\/p>\n\n\n\n Thanks to the auto-attendant system brought by Nextiva, it becomes a lot easier to do things like call routing for example. This helps lower the wait times for customers, not to mention you can have a better monitoring solution that does wonders in the business world. The fact that you can also have users use Nextiva services on their own devices is really convenient. Of course, you can also choose to acquire new equipment directly from Nextiva, in case you want everything branded or just want to avoid any hassle with personal devices.<\/p>\n\n\n\n Nextiva Sales can be phoned at \u2013 (866) UPDATE<\/p>\n\n\n\n Nextiva Customer service can be phoned at \u2013 (800) UPDATE<\/p>\n\n\n\n There are 3 plans, the Basic, Pro, and Enterprise plan. Basic costs you $22\/month\/user, Pro is $25 and Enterprise is $32. In the Basic plan, you have free number porting, toll-free and local numbers as well as unlimited calling. If you want SMS messaging and unlimited conference calls you must choose the Pro option. Enterprise also adds Voice Analytics, as well as call recording. Paying annually will reduce prices to $19.95, 20.95, and $27.95\/month\/user respectively.<\/p>\n\n\n\n <\/p>\n\n\n\n Here is a detailed look at the above plans and pricing, but with an annual commitment:<\/p>\n\n\n\nNextiva Business Phone Service<\/h2>\n\n\n\n
Nextiva\u2019s Business Phone Pricing and Plans<\/h3>\n\n\n\n
Features<\/strong><\/td> Basic Plan<\/strong><\/td> Pro Plan<\/strong><\/td> Enterprise Plane<\/strong><\/td><\/tr> Price<\/td> $22\/mo\/user<\/td> $25\/mo\/user<\/td> $32\/mo\/user<\/td><\/tr> Free Number Porting<\/td> \u2713<\/td> \u2713<\/td> \u2713<\/td><\/tr> Free Local\/toll-free Numbers<\/td> \u2713<\/td> \u2713<\/td> \u2713<\/td><\/tr> Unlimited Calling<\/td> \u2713<\/td> \u2713<\/td> \u2713<\/td><\/tr> Call Recording<\/td> X<\/td> X<\/td> \u2713<\/td><\/tr> SMS Messaging<\/td> X<\/td> \u2713<\/td> \u2713<\/td><\/tr> Unlimited Conference Calls<\/td> X<\/td> \u2713<\/td> \u2713<\/td><\/tr> Voice Analytics<\/td> X<\/td> X<\/td> \u2713<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n