{"id":176,"date":"2022-04-05T20:15:34","date_gmt":"2022-04-05T20:15:34","guid":{"rendered":"https:\/\/www.contactacceleration.com\/?p=176"},"modified":"2022-06-09T11:52:59","modified_gmt":"2022-06-09T11:52:59","slug":"gotoconnect","status":"publish","type":"post","link":"https:\/\/www.contactacceleration.com\/gotoconnect\/","title":{"rendered":"GotoConnect"},"content":{"rendered":"\n
Jive Communications was founded in 2006. Jive\u2019s hosted VoIP services run on their proprietary Jive Core. Jive\u2019s Hosted VoIP pricing comes in 5 tiers based on the number of users in your business, with each plan including unlimited minutes, Jive\u2019s top-ranked Technical Support, and a no hidden fees monthly contract.<\/p>\n\n\n\n
Jive has partnerships or other agreements with some of the biggest names in telephony and networks, including Microsoft, Cisco, Polycom, Panasonic, Verizon Business, Bandwidth, Level (3), Brocade, and XO.<\/p>\n\n\n\n
Jive Communications is not related to Jive Software.<\/p>\n\n\n\n
Service Guarantee: Best For: Plans & Prices:<\/strong><\/p>\n\n\n\n All Available System Features: International Calling: While the location may vary the price, some features, though included, may affect pricing as well. One feature, in particular, is the Call recording feature. While the setup is free, there is a rate charge to this feature. Though it is relatively inexpensive at around $0.02 per minute, it is still a factor customers should be aware of before using the feature.<\/p>\n\n\n\n Jive has made a name for itself providing services for enterprise businesses and large government organizations. Their awards and clients page includes a dozen financial planning or insurance companies, half a dozen nationwide chains that focus on fitness and wellness, and several school districts and county seats. And, of course, their biggest names have to be Panasonic and Ford. Some of the largest and most geographically-separated offices can stay in touch as easily as if they were down the hall from each other. At the largest tiers, Jive becomes a bargain. All tiers get the same features, so scaling up is easy. Jive also gives discounted and free phones, so you can keep the startup costs (CAPEX) down.<\/p>\n\n\n\n One of Jive\u2019s biggest selling points is the visual dial plan, so let me explain exactly what this means. The auto-attendant, sometimes called a virtual receptionist or a phone tree, routes all the calls to the correct extension. A poorly planned dial plan is a nightmare for the caller, so the dial plan must be easy to understand. Many VoIP providers set the dial plan with drop-down menus or some other text-based plan. With a visual plan, you drop an icon of the person you want to connect to, or the next set of options. From there, it\u2019s as easy as playing connect-the-dots; you can have multiple pathways to the same extension, have a dial plan that doubles back to another point in the chain, and so on. The visual dial plan gives you as many options as you want, but doesn\u2019t give you so many options that you get overwhelmed. If at any point you need to change or delete an extension or level of options, it\u2019s as easy as a mouse click.<\/p>\n\n\n\n A few more things related to the auto-attendant: You can record as many levels of the auto-attendant as you want; you can record a greeting for each level of the auto-attendant; you can set certain numbers to never hear the auto-attendant and reach the person they want directly every time they call (eliminating the need to have more than one DID number); because you can record a message for level, you can have a message that answers the most frequent questions (e.g., hours and directions) and save your workers time; you can set the auto-attendant to answer the call before your own phone rings.<\/p>\n","protected":false},"excerpt":{"rendered":" Jive Communications was founded in 2006. Jive\u2019s hosted VoIP services run on their proprietary Jive Core. Jive\u2019s Hosted VoIP pricing comes in 5 tiers based on the number of users in your business, with each plan including unlimited minutes, Jive\u2019s top-ranked Technical Support, and a no hidden fees monthly contract. Jive has partnerships or other […]<\/p>\n","protected":false},"author":5,"featured_media":1474,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_glsr_average":4.5,"_glsr_ranking":3.6666666666667,"_glsr_reviews":2},"categories":[4,6],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/posts\/176"}],"collection":[{"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/comments?post=176"}],"version-history":[{"count":19,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/posts\/176\/revisions"}],"predecessor-version":[{"id":1715,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/posts\/176\/revisions\/1715"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/media\/1474"}],"wp:attachment":[{"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/media?parent=176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/categories?post=176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.contactacceleration.com\/wp-json\/wp\/v2\/tags?post=176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong>Jive offers a paid trial. During the trial you get a temporary phone number, and there is a one-time $15 fee to port your number in. If you leave Jive, there is no fee to port your number out.<\/p>\n\n\n\n
<\/strong>Tax services, insurance agencies, hospitals, car manufacturers, and school districts\/government agencies. Jive attracts several businesses that are spread out geographically, whether in different buildings in the same zip code or throughout the country or world.<\/p>\n\n\n\n
<\/strong>82 Unified Communications features, including:<\/em><\/p>\n\n\n\n
<\/strong>In terms of additional costs, Jive Communications does not include international calls and also features some extended calling areas. With the extended calling areas, each has its price relative to the location. The extended territories include Alaska, American Samos, Canada, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, and US Virgin Islands.<\/p>\n\n\n\nEditor\u2019s Bottom Line<\/strong><\/h2>\n\n\n\n